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en:guides:faq [2010/05/12 20:09]
jozee
en:guides:faq [2019/01/30 15:37] (current)
hgt Shutdown via slim inserted
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 These are organised into per-scenario groups - from  system-level through to the desktop. Within each, a symptom describes a give-away identification of the problem; a widely-working solution is then outlined. These are organised into per-scenario groups - from  system-level through to the desktop. Within each, a symptom describes a give-away identification of the problem; a widely-working solution is then outlined.
  
 +\\
 +===== General ​ =====
 +  * [[faq-login|Log-In Problems]]
 +  * [[faq-slim|Shutdown via slim]]
 +  * [[faq-terminal|Terminals (Copy/Paste etc.)]]
  
-===== General Problems ===== +\\ 
-  * [[faq-login|Cannot Login to Desktop]] + 
-  *  +===== Package or Software ​ =====
-\ +
-===== Package or Software ​Problems ​=====+
   * [[faq-dependency| An Application Cannot Find Libraries/​Files ]]   * [[faq-dependency| An Application Cannot Find Libraries/​Files ]]
-  *  +  * [[faq-programfailstorun | A Program Doesn'​t Run or Quits Unexpectedly ​]] 
- +  * [[faq-pkgconv | Can I install ​package ​on SliTaz from another distribution?​ ]] 
-+
-=== Cannot Login to Desktop === +
- +
-== Symptoms == +
- +
-  * Slim, the SliTaz Login Manager, fails with the message: +
-<​code>​ failed to execute login command </​code>​ +
- +
-== Explanation == +
- +
-This is caused when files in the user's /home directory are not properly configured. The following files must exist, this can be verified with the ''​ls ​-la''​ command: +
-  * .Xdefaults +
-  * .xinitrc +
-  * something else? +
- +
-== Solution == +
-You should copy the default files from the template located in the /etc/skel directory. This happens automatically when a new user is created with the SliTaz Control Box, but not when using the command-line utilities. Occasionally users experience these files being removed or modified/​broken. +
- +
-Switch to the root (super) user: +
-<​code>​ su root </​code>​ +
-Change to the affected users /home directory:​ +
-<​code>​ cd /​home/​USERNAME </​code>​ +
-Set the shell options to allow the dot (.) to be included in file names: +
-<​code>​ shopt -s dotglob </​code>​ +
-Copy all files, recursively:​ +
-<​code>​ cp -r /etc/skel/* /​home/​USERNAME </​code>​ +
-Change ownership of all files and directories in the user's home to that of the affected user: +
-<​code>​ chown -R USERNAME:​USERGROUP /​home/​USERNAME/​* </​code>​ +
-Restore the shell options: +
-<​code>​ shopt -u dotglob </​code>​ +
-The essential files should now be restored! +
- +
- +
----- +
- +
- +
-=== A Program Doesn'​t Run === +
-=== A Program ​Quits Unexpectedly ​=== +
- +
-== Symptoms == +
- +
-  * Nothing happens when an application is run from the Launch menu. +
-  * An application quits without warning. +
- +
-== Explanation == +
- +
-One or more of problems may have caused this. Run the program in Terminal to see any error messages the program may deliver. +
- +
-== Solution == +
- +
-Launch a Terminal (command line) and run the application by typing in its name. See the following FAQs on solving common problems. +
  
-----+\\
  
 +===== Hardware ​ =====
 +  * [[faq-mouse|Mouse]]
  
-=== An Application Cannot Find Libraries/​Files ===+\\
  
-== Symptoms ​==+===== Questions Still Unanswered? =====
  
-  *  When run in a Terminal, an application fails with the message: +No problem! We are happy to hear your question over at our [[http://​forum.slitaz.org/​|Support Forum]] -- or even the [[http://​www.slitaz.org/​en/​mailing-list.html|Mailing List]] if it is a more lengthy discussion -- once you have looked through our [[http://​doc.slitaz.org/​en:​start|documentation]]!
-<​code> ​[name]: error while loading shared libraries: ​[library].so.*cannot open shared object file: No such file or directory<​/code>+
  
-== Explanation ==+Answering questions takes time however, to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation.
  
-The program is missing some files it needs to run. This is caused by the package information missing a reference to another, or not including the file.+** Your first post should include ​the following things: **
  
-== Solution ​==+  * detailed information about your hardware 
 +    *  e.g the manufacturer and model of your computer, motherboard or (even better) detailed chip information. The latter can be found by running the following command and uploading the generated //​SysInfo.txt//​ file: 
 +  
 +<​code>​ 
 +echo '=== PCI Devices: ​===' >> SysInfo.txt && lspci >> SysInfo.txt && echo '=== USB Devices: ===' \  
 +>> SysInfo.txt && lsusb >> SysInfo.txt && echo '=== Kernel Modules: ===' >> SysInfo.txt && lsmod >> SysInfo.txt 
 +</​code>​
  
-Check if the file required is available in another package. Use the package manager (TazPkg) to search for the file+  * precise information about your SliTaz installation
-  start the package manager +    *  ​which version to you have? Stable or Cooking? 
-  * '​Recharge'​ the package lists, if necessary ​ +    *  ​are you using the standard ISO or a specific flavor (XVESALo-RAM etc.)? 
-  click the "​Search"​ tab  +    ​* ​ is it installed on a HD or on an USB stick? 
-  * in the //Search// boxenter the file-name ([library].soand click "​Files"​ +    ​ do you know which file-system you used?
-  * install the package (pick that with the closest name if there is more than one) by double-clicking the entry and clicking //Install Package//+
  
-Alternatively,​ run the following command from a terminal+  * identify when your problem appeared
-<​code>​tazpkg search-file //​[library]//​.so</​code>​+    ​* ​ was it just after installation or after an update? 
 +    *  were there any changes to your normal usage pattern or configuration?​
  
-... and install the appropriate package with: +This should provide enough system information for help to be provided.
-<​code>​ tazpkg get-install [package] </​code>​+
  
-If no packages are given, report this as a bug over at the [[http://​labs.slitaz.org|Labs]] as it needs to be included, or the dependency removed during the build. 
  
 ----  ---- 
 
en/guides/faq.1273687757.txt.gz · Last modified: 2010/07/08 17:16 (external edit)