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en:guides:faq [2010/05/12 20:14]
jozee
en:guides:faq [2019/01/30 15:37] (current)
hgt Shutdown via slim inserted
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 These are organised into per-scenario groups - from  system-level through to the desktop. Within each, a symptom describes a give-away identification of the problem; a widely-working solution is then outlined. These are organised into per-scenario groups - from  system-level through to the desktop. Within each, a symptom describes a give-away identification of the problem; a widely-working solution is then outlined.
  
 +\\
 ===== General ​ ===== ===== General ​ =====
-  * [[faq-login|Cannot Login to Desktop]] +  * [[faq-login|Log-In Problems]] 
-  * +  * [[faq-slim|Shutdown via slim]] 
 +  * [[faq-terminal|Terminals (Copy/Paste etc.)]] 
 + 
 +\\
  
 ===== Package or Software ​ ===== ===== Package or Software ​ =====
   * [[faq-dependency| An Application Cannot Find Libraries/​Files ]]   * [[faq-dependency| An Application Cannot Find Libraries/​Files ]]
   * [[faq-programfailstorun | A Program Doesn'​t Run or Quits Unexpectedly ]]   * [[faq-programfailstorun | A Program Doesn'​t Run or Quits Unexpectedly ]]
 +  * [[faq-pkgconv | Can I install a package on SliTaz from another distribution?​ ]] 
  
 \\ \\
  
 ===== Hardware ​ ===== ===== Hardware ​ =====
 +  * [[faq-mouse|Mouse]]
  
 +\\
  
-=== A Program Doesn'​t Run or Quits Unexpectedly ​=== +===== Questions Still Unanswered? ​=====
- +
-== Symptoms ​==+
  
-  * Nothing happens when an application is run from the Launch menu. +No problem! We are happy to hear your question over at our [[http://​forum.slitaz.org/​|Support Forum]] -- or even the [[http://​www.slitaz.org/​en/​mailing-list.html|Mailing List]] if it is a more lengthy discussion -- once you have looked through our [[http://​doc.slitaz.org/​en:​start|documentation]]!
-  * An application quits without warning.+
  
-== Explanation ==+Answering questions takes time however, to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation.
  
-One or more of problems may have caused this. Run the program in a Terminal to see any error messages the program may deliver.+** Your first post should include ​the following things: **
  
-== Solution ​==+  * detailed information about your hardware 
 +    *  e.g the manufacturer and model of your computer, motherboard or (even better) detailed chip information. The latter can be found by running the following command and uploading the generated //​SysInfo.txt//​ file: 
 +  
 +<​code>​ 
 +echo '=== PCI Devices: ​===' >> SysInfo.txt && lspci >> SysInfo.txt && echo '=== USB Devices: ===' \  
 +>> SysInfo.txt && lsusb >> SysInfo.txt && echo '=== Kernel Modules: ===' >> SysInfo.txt && lsmod >> SysInfo.txt 
 +</​code>​
  
-Launch ​Terminal ​(command line) and run the application by typing in its nameSee the following FAQs on solving common problems.+  * precise information about your SliTaz installation:​ 
 +    *  which version to you have? Stable or Cooking? 
 +    *  are you using the standard ISO or specific flavor ​(XVESA, Lo-RAM etc.)? 
 +    *  is it installed ​on a HD or on an USB stick? 
 +    *  do you know which file-system you used?
  
 +  * identify when your problem appeared:
 +    *  was it just after installation or after an update?
 +    *  were there any changes to your normal usage pattern or configuration?​
  
-----+This should provide enough system information for help to be provided.
  
  
 
en/guides/faq.1273688086.txt.gz · Last modified: 2010/07/08 17:17 (external edit)