SliTaz GNU/Linux official and community documentation wiki.
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en:guides:read [2010/05/21 21:38]
seawolf Merged with FAQ page; links at the end are FAQs and work should be done there?
en:guides:read [2015/04/04 01:45] (current)
genesis [Few things to note before asking for support]
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 Answering questions takes time, and to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation. Answering questions takes time, and to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation.
  
-== !! So please be precise with your questions !! ==+====== Few things to note before asking for support ======
  
-Your first post should ​include the following things:+=== 1. Please provide us with as much information as possible === 
 +Telling us that something is broken doesn'​t help to solve anything, because it may run perfectly OK on our systems. This means you'll have to provide us with some more information so that we can help you. This will include the steps you took before and after installing the program, your current systems specifications and which version of SliTaz you happen to be using. If a program fails to open, try running it in a terminal and copying down the error. If a piece of hardware doesn'​t work, see what lsusb (you may need the usbutils package), lspci and dmesg commands have to say when you plug in the device. The more information you can provide us with, the quicker we can solve your problem. ​
  
-  * detailed information about your hardware ​- e.the name of your laptopmotherboard or even better detailed chip information (if you are not sure include the output ​of lspci or lsusbsometimes even lsmod is important) +=== 2. SliTaz is not Windows or Ubuntu === 
-  * precise information about your SliTaz Version ​is it installed on HD or on an USB stick which version ​and filesystem is used +If you're expecting an easy Windows or Ubuntu replacement in a 30MB ISO, then you'll be sadly disappointed. SliTaz was designed to be lightweight,​ fast and small so it can run on older hardware. ​This means a lot of the larger packages have been stripped out to save space. It is possible to make SliTaz act and look like either Windows or Ubuntu, but don't expect every kind of functionality to work out of the box. Remember, even with Ubuntu and Windows ​you still have to install some other stuff before you can use them. If you wish to use a Linux distribution that works out of the boxgive Linux Mint or PCLinuxOS a go. Just as a little warning ​someone in the forum described SliTaz as "no-go for newbies"​ 
-  * when did it happen - just after installation ​or after an update - try to remember what changed before it happened+ 
 +=== 3. SliTaz isn't based on any other distribution === 
 +SliTaz was made from scratch using the Linux Kernel, Busybox, OpenBox ​and some LXDE tools. It has its own package management system and most of the packages are made by volunteers. SliTaz does however boast the ability to convert packages from other distributions using the tazpkg convert command. ​ 
 + 
 +=== 4. We're unpaid volunteers and not your employees === 
 +Remember that you haven'​t paid the developers who designed SliTaz ​or the people online who provide the support. They don't owe you anything. So ask nicely and we'​ll ​try to help you in due time. 
  
 Here are some links to the most frequently asked questions: Here are some links to the most frequently asked questions:
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 === "​Can'​t login, not even as root" or "​startx does not work" or "​failed to execute login command"​ === === "​Can'​t login, not even as root" or "​startx does not work" or "​failed to execute login command"​ ===
  
-http://forum.slitaz.org/​index.php/​discussion/​comment/​5812/#​Comment_5812 \\ +http://vanilla.slitaz.org/​index.php?p=/​discussion/​comment/​5812/#​Comment_5812 \\ 
 http://​doc.slitaz.org/​en:​guides:​xorg-xvesa http://​doc.slitaz.org/​en:​guides:​xorg-xvesa
  
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 === "​Adding a new user" === === "​Adding a new user" ===
  
-http://forum.slitaz.org/​index.php/​discussion/​comment/​2808/#​Comment_2808+http://vanilla.slitaz.org/​index.php?p=/​discussion/​comment/​2808/#​Comment_2808
  
 === "Copy / paste troubles with xterm" === === "Copy / paste troubles with xterm" ===
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 === See also === === See also ===
  
-http://​doc.slitaz.org/​en:​guides:​faq+[[http://​doc.slitaz.org/​en:​guides:​faq|Frequently Asked Questions]]
 
en/guides/read.1274470682.txt.gz · Last modified: 2010/07/08 17:16 (external edit)