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Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
en:guides:faq [2010/05/21 21:37] seawolf merged in Forum guidelines (readme) for centralisation |
en:guides:faq [2010/07/07 16:25] seawolf |
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===== General ===== | ===== General ===== | ||
* [[faq-login|Log-In Problems]] | * [[faq-login|Log-In Problems]] | ||
+ | * [[faq-terminal|Terminals (Copy/Paste etc.)]] | ||
\\ | \\ | ||
+ | |||
===== Package or Software ===== | ===== Package or Software ===== | ||
* [[faq-dependency| An Application Cannot Find Libraries/Files ]] | * [[faq-dependency| An Application Cannot Find Libraries/Files ]] | ||
* [[faq-programfailstorun | A Program Doesn't Run or Quits Unexpectedly ]] | * [[faq-programfailstorun | A Program Doesn't Run or Quits Unexpectedly ]] | ||
+ | * [[faq-pkgconv | Can I install a package on SliTaz from another distribution? ]] | ||
\\ | \\ | ||
===== Hardware ===== | ===== Hardware ===== | ||
- | * | + | * ... |
\\ | \\ | ||
- | ===== Question Still Unanswered? ===== | + | ===== Questions Still Unanswered? ===== |
- | No problem! We are happy to hear your question over at our Support Forum -- or even the Mailing List if it is a more lengthy discussion -- once you have looked through our [[http://doc.slitaz.org/en:start|documentation]]! | + | No problem! We are happy to hear your question over at our [[http://forum.slitaz.org/|Support Forum]] -- or even the [[http://www.slitaz.org/en/mailing-list.html|Mailing List]] if it is a more lengthy discussion -- once you have looked through our [[http://doc.slitaz.org/en:start|documentation]]! |
Answering questions takes time however, to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation. | Answering questions takes time however, to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation. | ||
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* e.g the manufacturer and model of your computer, motherboard or (even better) detailed chip information. The latter can be found by running the following command and uploading the generated //SysInfo.txt// file: | * e.g the manufacturer and model of your computer, motherboard or (even better) detailed chip information. The latter can be found by running the following command and uploading the generated //SysInfo.txt// file: | ||
- | <code>echo '=== PCI Devices: ===' >> SysInfo.txt && lspci >> SysInfo.txt && echo '=== USB Devices: ===' >> SysInfo.txt && lsusb >> SysInfo.txt && echo '=== Kernel Modules: ===' >> SysInfo.txt && lsmod >> SysInfo.txt</code> | + | <code> |
+ | echo '=== PCI Devices: ===' >> SysInfo.txt && lspci >> SysInfo.txt && echo '=== USB Devices: ===' \ | ||
+ | >> SysInfo.txt && lsusb >> SysInfo.txt && echo '=== Kernel Modules: ===' >> SysInfo.txt && lsmod >> SysInfo.txt | ||
+ | </code> | ||
* precise information about your SliTaz installation: | * precise information about your SliTaz installation: | ||
- | * which version to you have? Stable or Cooking? | + | * which version to you have? Stable or Cooking? |
+ | * are you using the standard ISO or a specific flavor (XVESA, Lo-RAM etc.)? | ||
* is it installed on a HD or on an USB stick? | * is it installed on a HD or on an USB stick? | ||
- | * do you know which file-system you use? | + | * do you know which file-system you used? |
- | * identify when did your problem appeared: | + | * identify when your problem appeared: |
* was it just after installation or after an update? | * was it just after installation or after an update? | ||
* were there any changes to your normal usage pattern or configuration? | * were there any changes to your normal usage pattern or configuration? | ||
+ | |||
+ | This should provide enough system information for help to be provided. | ||