Differences
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en:guides:read [2011/08/25 11:00] trixar_za grammar fixes |
en:guides:read [2011/08/25 11:02] trixar_za word usage fixes |
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| === 1. Please provide us with as much information as possible === | === 1. Please provide us with as much information as possible === | ||
| - | Telling us that a program is broken doesn't help us at all because it may run perfectly fine on our machines. This means you'll have to provide us with more information so we can help you. This will include the steps you took before and after installing the program, your current systems specifications and which version of SliTaz you're using. If a program fails to open, try running it in terminal and copying down the error. If a piece of hardware doesn't work, see what lsusb (may need the usbutils package), lspci and dmesg commands have to say when you plug in the device. The more information you can provide us, the quicker we can solve your problem. | + | Telling us that something is broken doesn't help solve it because it may run perfectly fine on our systems. This means you'll have to provide us with more information so we can help you. This will include the steps you took before and after installing the program, your current systems specifications and which version of SliTaz you're using. If a program fails to open, try running it in terminal and copying down the error. If a piece of hardware doesn't work, see what lsusb (may need the usbutils package), lspci and dmesg commands have to say when you plug in the device. The more information you can provide us, the quicker we can solve your problem. |
| === 2. SliTaz is not Windows or Ubuntu === | === 2. SliTaz is not Windows or Ubuntu === | ||