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en:guides:faq [2010/05/12 18:15] jozeeen:guides:faq [2019/01/30 14:37] (current) – Shutdown via slim inserted hgt
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 These are organised into per-scenario groups - from  system-level through to the desktop. Within each, a symptom describes a give-away identification of the problem; a widely-working solution is then outlined. These are organised into per-scenario groups - from  system-level through to the desktop. Within each, a symptom describes a give-away identification of the problem; a widely-working solution is then outlined.
  
 +\\
 ===== General  ===== ===== General  =====
-  * [[faq-login|Cannot Login to Desktop]] +  * [[faq-login|Log-In Problems]] 
-  * +  * [[faq-slim|Shutdown via slim]] 
 +  * [[faq-terminal|Terminals (Copy/Paste etc.)]] 
 + 
 +\\
  
 ===== Package or Software  ===== ===== Package or Software  =====
   * [[faq-dependency| An Application Cannot Find Libraries/Files ]]   * [[faq-dependency| An Application Cannot Find Libraries/Files ]]
   * [[faq-programfailstorun | A Program Doesn't Run or Quits Unexpectedly ]]   * [[faq-programfailstorun | A Program Doesn't Run or Quits Unexpectedly ]]
 +  * [[faq-pkgconv | Can I install a package on SliTaz from another distribution? ]] 
  
 \\ \\
  
 ===== Hardware  ===== ===== Hardware  =====
 +  * [[faq-mouse|Mouse]]
 +
 +\\
 +
 +===== Questions Still Unanswered? =====
 +
 +No problem! We are happy to hear your question over at our [[http://forum.slitaz.org/|Support Forum]] -- or even the [[http://www.slitaz.org/en/mailing-list.html|Mailing List]] if it is a more lengthy discussion -- once you have looked through our [[http://doc.slitaz.org/en:start|documentation]]!
 +
 +Answering questions takes time however, to answer them well slightly longer. This time could be better spent for other necessary things, like improving SliTaz or writing documentation.
 +
 +** Your first post should include the following things: **
 +
 +  * detailed information about your hardware
 +    *  e.g the manufacturer and model of your computer, motherboard or (even better) detailed chip information. The latter can be found by running the following command and uploading the generated //SysInfo.txt// file:
 + 
 +<code>
 +echo '=== PCI Devices: ===' >> SysInfo.txt && lspci >> SysInfo.txt && echo '=== USB Devices: ===' \ 
 +>> SysInfo.txt && lsusb >> SysInfo.txt && echo '=== Kernel Modules: ===' >> SysInfo.txt && lsmod >> SysInfo.txt
 +</code>
  
 +  * precise information about your SliTaz installation:
 +    *  which version to you have? Stable or Cooking?
 +    *  are you using the standard ISO or a specific flavor (XVESA, Lo-RAM etc.)?
 +    *  is it installed on a HD or on an USB stick?
 +    *  do you know which file-system you used?
  
 +  * identify when your problem appeared:
 +    *  was it just after installation or after an update?
 +    *  were there any changes to your normal usage pattern or configuration?
  
 +This should provide enough system information for help to be provided.
  
  
 
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